Terms & Conditions

1. Overview of Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of Capitol Hospital’s website (the "Website"). By accessing or using the Website, you are agreeing to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you disagree with any part of these terms, you must immediately discontinue the use of the Website. Capitol Hospital reserves the right to modify these Terms and Conditions at any time. Continued use of the Website after any changes implies acceptance of the modified terms.

2. Acceptance of Terms
Your use of Capitol Hospital’s Website is subject to these Terms and Conditions. By accessing and using any part of the Website, you acknowledge that you have read, understood, and agree to abide by the terms. Capitol Hospital reserves the right to modify, update, or alter these terms at any time. Modifications will become effective as soon as they are posted on the Website. It is your responsibility to regularly check this page for updates. If you do not agree to any changes, you should cease using the Website immediately. Failure to do so will be considered acceptance of the updated terms.

3. Eligibility Criteria
By using the Website, you affirm that you are of legal age to enter into this Agreement and that you are not prohibited by any applicable law from receiving the services offered on the Website. You also represent that you are using the Website on behalf of yourself, or if you are acting on behalf of an entity, you warrant that you are authorized to bind the entity to these Terms and Conditions. If you are found to be in violation of this section, Capitol Hospital reserves the right to terminate your access without notice.

4. Authorized Use of the Website
You agree to use the Website for lawful purposes only. You must not use the Website in a way that violates any applicable local, national, or international laws or regulations.
Specifically, you agree not to:
• Use the Website in any manner that could disable, overburden, or impair the Website, or interfere with any other party's use of the Website.
• Attempt to gain unauthorized access to any part of the Website, other accounts, or any systems or networks connected to the Website.
• Upload or transmit any material that contains viruses, malware, or any other harmful code that may affect the functionality of the Website.
• Post or transmit any unlawful, threatening, defamatory, obscene, or otherwise inappropriate content.

5. Medical Information Disclaimer
The information and content provided on the Website are intended for general informational purposes only. They do not constitute medical advice, diagnosis, or treatment and should not be relied upon as such. The content provided should not replace consultations with qualified healthcare professionals. If you have any specific medical concerns, you are advised to seek immediate consultation with your doctor or another qualified healthcare provider. Capitol Hospital does not guarantee the accuracy, completeness, or timeliness of any information provided on the Website. In no way does the use of the Website establish a doctor-patient relationship. Capitol Hospital does not endorse or recommend any specific tests, physicians, products, procedures, or opinions mentioned on the Website. Reliance on any information provided on the Website is solely at your own risk.

6. Payment for Services
Capitol Hospital may offer certain services on the Website that require payment. Payments made through the Website will be processed through a secure, third-party payment gateway, and are subject to the terms and conditions and privacy policies of the respective payment provider. Capitol Hospital is not responsible for any delays, failures, or issues related to payments, including those caused by the third-party payment processor, banks, or credit card issuers. You agree to provide accurate and current payment information and acknowledge that any incorrect information may result in the failure of the payment transaction. Capitol Hospital reserves the right to refuse or cancel any order if fraud or unauthorized payment is suspected. All disputes related to payment issues should be directed to the payment gateway provider.

7. No Establishment of Doctor-Patient Relationship
Your use of this Website, including any interactions you may have with healthcare professionals through the Website, does not create a formal doctor-patient relationship. The services provided on the Website are informational in nature and should not be construed as medical consultations. Capitol Hospital is not responsible for any decisions or actions you take based on the information provided on the Website. In case of a medical emergency, please contact your nearest emergency medical service or visit the emergency room. Do not rely on the Website for emergency medical needs.

8. Intellectual Property Ownership
All content available on the Website, including but not limited to text, images, logos, graphics, designs, audio, video, software, and other material (collectively referred to as "Capitol Hospital Content") is protected by applicable intellectual property laws and is the property of Capitol Hospital or its licensors. You are permitted to use Capitol Hospital Content only for personal, non-commercial purposes. Any unauthorized reproduction, modification, distribution, or exploitation of Capitol Hospital Content is strictly prohibited. You may not copy, distribute, display, or perform any part of the Website’s content unless expressly authorized in writing by Capitol Hospital.

9. User-Generated Content and Reviews
If you submit any content, including but not limited to reviews, feedback, questions, or suggestions (collectively, "User Content") through the Website, you grant Capitol Hospital the right to use, reproduce, distribute, display, and modify such User Content for marketing, promotional, or other business purposes. User Content must not violate any applicable laws, infringe upon the rights of third parties, or contain defamatory, libelous, or unlawful material. Capitol Hospital is not responsible for the accuracy or legality of User Content and does not endorse any views expressed by users. We reserve the right to remove or refuse to display any User Content that violates these terms or that Capitol Hospital deems inappropriate.

10. User Content Responsibilities
You agree that you will not upload or share any User Content on the Website that:
• Violates any third-party intellectual property rights.
• Contains any defamatory, harassing, abusive, obscene, or unlawful material.
• Impersonates any person or entity.
• Distributes malware, viruses, or any harmful software.
• Disrupts or impairs the functionality of the Website.
Capitol Hospital reserves the right to monitor, review, and remove any User Content at its sole discretion without notice.

11. Suspension or Termination of Access
Capitol Hospital may terminate or suspend your access to the Website if you are found to have violated any of these Terms and Conditions, or if you are engaged in unlawful or harmful activities. Upon termination, all rights granted to you under this Agreement will immediately cease, and you must discontinue all use of the Website. Capitol Hospital may also terminate your access without notice if required by law or if you engage in behavior deemed damaging to the hospital’s reputation or website functionality.

12. Limitation of Liability
Capitol Hospital strives to provide accurate and up-to-date information but does not guarantee the reliability, accuracy, or completeness of the content on the Website. Capitol Hospital will not be held liable for any errors or omissions in the content, or for any technical problems, disruptions, or failures related to the Website. Under no circumstances shall Capitol Hospital be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Website, even if Capitol Hospital has been advised of the possibility of such damages.

13. Disclaimers and Warranties
The Website is provided on an "as-is" and "as-available" basis. Capitol Hospital makes no express or implied warranties regarding the Website, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Capitol Hospital does not guarantee that the Website will operate uninterrupted, error-free, or free from viruses or harmful components.

14. Indemnification
You agree to indemnify, defend, and hold harmless Capitol Hospital, its affiliates, employees, partners, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from your use of the Website, violation of these Terms and Conditions, or any infringement of the rights of a third party.

15. Privacy Policy and Data Collection
Capitol Hospital is committed to protecting your personal data in accordance with our Privacy Policy. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and safeguard your data.

16. Governing Law and Dispute Resolution
This Agreement is governed by the laws of India. Any disputes arising out of or in connection with this Agreement, or your use of the Website, will be subject to the exclusive jurisdiction of the courts located in Jalandhar, Punjab.

17. Grievance Redressal Mechanism
In compliance with the Information Technology Act, 2000, Capitol Hospital has designated a Grievance Officer to address any concerns or complaints related to the Website. You can contact the Grievance Officer at the following address: Grievance Officer: Address: NH-44, Jalandhar - Pathankot Road, Near Reru Chowk, Jalandhar, Punjab 144012 Email: info@capitolhospital.com

18. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

19. Waiver of Rights
Capitol Hospital's failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of rights must be in writing and signed by an authorized representative of Capitol Hospital. By continuing to use the Capitol Hospital Website, you confirm your understanding and agreement with these Terms and Conditions. For any questions or concerns, please contact us at info@capitolhospital.com.